About Phoenix Recycling

Our Mission

We aim to generate value from what otherwise would be recognized as 'waste.' We partner with our customers and communities to manage and reduce waste while recovering valuable resources and creating a cleaner and greener New Orleans.

Our Values

As a locally owned and operated compnay our values provide the foundation for our company's practices and standards. Our values remain constant — even though our community is changing.

Safe & Healthy Communities

  • We put the safety of our employees and customers above all else.
  • We provide continuous training and awareness to encourage safe and healthy employee behavior.
  • Through corporate stewardship and customer education, we strive to help cities reduce their negative environmental impact.
  • We look for ways to enhance the long-term viability of our communities, treating them as our own.

Uncompromising Integrity

  • We do what we say.
  • We are honest and ethical in our efforts and decision making.
  • We hold ourselves and each other accountable for excellence and communicate openly about our successess, failures, and opportunities.

People Driven

  • We attract, hire, train, and retain the best talent.
  • We empower our employees to contribute, learn, and grow professionally.
  • We invite and encourage teamwork, honest and open communication and dialogue for all our constituencies (employees, shareholders, customers).
  • We promote a healthy balance between work and personal life and strive to make the company an enjoyable place to work.
  • We are a learning organization and support our employees' efforts to grow the company and themselves.

Exemplary Service

  • We surpass the expectations of our customers through superior service(i.e. answering the phone on one ring, solving problems the first time)
  • We are responsive and proactive to customers' needs.
  • We deliver our services in a professional manner.

Relentless Improvement

  • We adapt to the needs of customers and changing environments.
  • We harness the ideas of our employees and stakeholders to find better ways to do things.
  • We continuously strive for excellence in all that we do.

Our Story

Born out of necessity, Phoenix Recycling emerged as the leading residential recycling company after Hurricane Katrina and played an instrumental role in helping the City of New Orleans to offer its residents curbside recycling.

Today Phoenix Recycling has become the largest commercial recycling company in the Greater New Orleans area and continues to be the leader and innovator in the recycling sector.